Why choose DI Infotech’s
IT Help Desk Ticketing software?

user_friendly_icon
01

User Friendly

Easy to learn and operate; even at the lowest employee rank

02

Budget Friendly

Lower cost than similar software available in the market

one_time_cost_icon
03

One Time Cost

Zero recurring fees, ever. Enjoy cost certainty and financial ease with us.

unlimted_users
04

Unlimited Users

Experience our multiuser software with unlimited users included at no additional cost.

built_experiance_icon
05

Built With Experience

20 year experience dealing with software for SMEs

customisation_posible_icon
06

Customisation Possible

We understand that different businesses have different requirements

easy_maintance_icon
07

Easy Maintenance

Let us tackle maintenance, ensuring smooth operation and your peace of mind.

days_supporting
08

Free 30 Days Support

so that you get solutions to any problems after going LIVE

Key attributes:
Powering Innovation and Efficiency

Role based logins for admin, engineers and users

feature_service1

Admin options to allocate tickets to engineers based on existing load, capability

feature_service2

Options to define SLA based on employee seniority

feature_service3

Exact SLA calculations to determine performance of IT engineers

feature_service4

Trusted by Fast Growing Companies

logo_brands1
logo_brands2

Unlock your potential: take action now

Supporting Every Need
whtspp