This Refund & Cancellation Policy explains the terms applicable to payments made for services provided by DI Infotech through our website diinfotech.com.
We aim to maintain transparency and provide the best possible experience to our customers during the consultation and service process.
Initial consultation/service registration fee is ₹199.
Refund eligibility depends on the payment status and service initiation.
Payment disputes and transaction issues will be reviewed after verification.
DI Infotech may collect an initial consultation/service registration fee of ₹199 for understanding your business requirements, analysing your needs, and connecting you with our expert team.
This fee covers the initial consultation process, requirement analysis, communication, and administrative activities.
The ₹199 consultation fee is non-refundable once the payment has been successfully completed and the consultation/service process has been initiated.
Since the fee is associated with initial consultation and requirement analysis, refund requests after service initiation may not be accepted.
Customers may request cancellation before the consultation process begins. However, cancellation after payment confirmation may not qualify for a refund.
Cancellation requests must be submitted through our official communication channels.
In case of payment failure, duplicate transactions, or amount deduction without successful service registration, customers can contact our support team with complete transaction details.
After verification, eligible refunds will be processed within 7-10 working days through the original payment method.
Payment of the consultation fee does not guarantee approval of any project, specific business results, leads, sales, rankings, or revenue growth.
Any further services, packages, or projects will be discussed separately based on customer requirements and mutually agreed terms.
DI Infotech reserves the right to verify payment details before processing any refund request.
Customers must provide valid transaction details, payment proof, and registered contact information for verification.
DI Infotech reserves the right to modify or update this Refund & Cancellation Policy at any time. Updated policies will be published on this page.
For any refund or payment-related queries, please contact us:
Email: info@diinfotech.com
Website: www.diinfotech.com
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